General

Staying Safe Together

• Restrictions on admittance
• Face Coverings

myLIMITLESS Membership

• Sign Up Issues - Early October
• Why has my password been deactivated?
• How can I collect my pre-booked myLIMITLESS tickets at the Fast Ticket Machine?
• I have purchased tickets online using myLIMITLESS membership, do I need to pay an Online Booking Fee?
• How old do I need to be to join myLIMITLESS?
• How long do I need to sign up for when I join myLIMITLESS ?

myODEON Membership

• What are membership badges?
• Why has my password been deactivated?
• How can I unsubscribe from receiving email communication from ODEON?
• Will my details be shared with any other parties?

Food & Drink

• Can I take my own snacks and drinks into the cinema?
• Where can I get the nutritional information on the products sold in your cinemas?

Tickets & Upgrades

• What are cookies and why do you use them?
• How do I make a complaint?

Vouchers, Gift Cards & Promotions

Showtimes & Opening Hours

• What are cookies and why do you use them?
• Where can I get information about employment opportunities?
• Why do you charge an Online Booking Fee?
• How can I unsubscribe from receiving email communication from ODEON?

Special Screenings & Event Cinema

• Are the advanced screenings the full film?
• How can I find out what films are planned for ODEON Kids and ODEON Silver Cinema?
• Are there any restrictions regarding the Midnight screenings?
• I want to book a film for a date that isn't displayed.
• How much time do the adverts and trailers take up?
• Why are some films not shown at my local ODEON?

Accessibility

• Can I take bulky items into the cinema auditoria?
• What is AccessAble?
• What does Audio Described mean?
• Can I bring my guide dog or hearing dog?
• How can I find out what disabled facilities are available at my nearest cinema?
• Do you show captioned films for the hard of hearing?

Contact Us

• How do I contact ODEON?