General
Coronavirus
Booking Queries
Limitless
- How can I collect my pre-booked Limitless tickets at the Fast Ticket Machine?
- How long do I need to sign up for when I join Limitless?
- What do I need to join Limitless?
- Can I go to films before receiving my Limitless membership card in the post?
- Why can I only use my Limitless membership to book two films for advanced dates?
- How do I cancel or terminate my ODEON Limitless membership?
ODEON Website
- How do I contact ODEON?
- How can I unsubscribe from receiving email communication from ODEON?
- What are cookies and why do you use them?
- Where can I get information about employment opportunities?
- I have purchased tickets online using my Limitless membership, do I need to pay an Online Booking Fee?
- I have purchased tickets online using my ODEON Première Club points, do I need to pay an Online Booking Fee?
Gift Cards
Food & Drink
Accessibility
- Can I take bulky items into the cinema auditoria?
- What is AccessAble?
- What does Audio Described mean?
- Can I bring my guide dog or hearing dog?
- How can I find out what disabled facilities are available at my nearest cinema?
- Do you show captioned films for the hard of hearing?
Show Times & Special Screenings
- Are the advanced screenings the full film?
- How can I find out what films are planned for ODEON Kids and ODEON Silver Cinema?
- Are there any restrictions regarding the Midnight screenings?
- I want to book a film for a date that isn't displayed.
- How much time do the adverts and trailers take up?
- Why are some films not shown at my local ODEON?
ODEON Premiére Club & MyODEON
- I have purchased tickets online using my ODEON Première Club points, do I need to pay an Online Booking Fee?
- How do I spend ODEON Points?
- Can I purchase a Premier, Gallery, 3D, IMAX, iSENSE, Event Cinema tickets using my ODEON Points?
- Why have I been asked to provide an email address? I do not want any email communications from ODEON Première Club.
- When would I need to use the security question and answer from the ODEON Première Club registration?
- How do I know how many ODEON points I have and where can I check my points balance?